There are so many benefits to being an entrepreneur, but at the same time there are also many headaches. For most of us, there inevitably comes a time when we are unable to be in complete control of our business and therefore must trust and rely on the training and leadership of our employees to run it in our absence. This became a reality a few weeks ago when I left the country for two weeks and had to rely on my relatively new employees to complete the landscape maintenance of 268 homes, all while providing the same customer satisfaction that we strive to provide. One of my employees dislocated his shoulder wrestling with friends just days before I left, so I was at a point of absolute panic thinking that my business would implode on itself while I was away. It was not until I returned and saw that everything was still intact that I realized how dumb it was to freak out so much as to whether or not I had trained my employees enough. Below are some pointers, suggestions, and ideas I realized after going through this experience.
1.) Trust your Employees:
If you are the great boss that you believe you are and you have trained your employees to the standards of your business, allow them to take the reigns of your business in different forms. This doesn't mean dropping the business as a whole on their lap and saying "deal with it," but it means allowing them to make decisions that you as the boss would normally make. This can be as simple as speaking with a client, or as big as making business decisions while you are away.
2.) Train your Employees:
In a small business situation it can be the temptation to just train your employees to do the basic things they need to do when you're around. Since you will not always be around, whether you are on vacation or are sick, it is important to train your employees to take over for you when you are gone.
3.) Don't Freak Out:
When the time comes that you are away from your business and have to leave it in the hands of your employees don't freak out. If you have trained them properly and you have trust that they can complete the job or run the business while you are away then there is no point to run the worst case scenario over and over again in your head. Trust that your employees will rise to the occasion.